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Contact Apple’s Accessibility
posted by Chad W. Taylor on July 2, 2007

This came in from Jon Lewis who left a comment and I felt it was worth creating a new post. Please read below:

Hey I just wanted to post this on deafmac.org. I called the head of Apple’s iPhone tech department and requested captioning for the music videos/movie on the iPhone and a relay service provided as well. He said he never thought about captioning until I called and requested it *Blank face* Haha suuure, and that he “surely will” bring it up with his higher ranked people in the Apple company. I think what we should do is tell every deaf/hoh and hearing person (involved in the deaf community) we know and tell them to:

1. Contact Apple themselves directly explaining who they are and their requests for relay service and captioning.
2. Spread the word to everyone else and tell them to contact Apple, too. Basically, pay it forward.

Apple’s email address: accessibility@apple.com

Apple Disability Solutions (800) 767-2775

http://www.apple.com/accessibility/iphone/
hat tip to jon lewis

7 Comments
1. Anthony says July 2, 2007

Hey, yes it is worth posted here. It is very important for us Deaf commuity to contact with them for CC and special accessibility for Deaf mac users.
2. Richard Roehm says July 2, 2007

There’s been discussions of TAP plans for the iphone for a while and we will have to wait a while till the hype dust is settled then they could come out with a TAP plan.

Richard
3. Nicole LaMont says July 2, 2007

I agree with Jonathan 100%!!! Great job Jonathan. Spread the word!! I have already emailed them about making the iPhone more deaf-friendly!!

Thanks Chad W. Taylor for posting his message. It’s very important to get the word out there and have as much support as possible!
4. Roger Vass says July 2, 2007

I am going call and bug them.
5. Deaf258 says July 2, 2007

It bothers me a bit knowing that Steve Jobs is hard of hearing. Shouldn’t he have already tried following up on accessibility in Apple’s products?
6. csano says July 2, 2007

Excellent idea. I’ve done my part. Not because I’d ever want to get a iPhone, a Mac Book or anything silly like that.
7. Matt May says July 3, 2007

Is there a web relay service that doesn’t require Java? If there’s an Ajax-based service, for example, that should already work with Safari on the iPhone. And making it fit on the iPhone screen wouldn’t be that hard, though you might want to add a Bluetooth keyboard for faster typing and to save screen real estate…
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