FaceTime may have some firewall issues . . .

8 comments

Unsurprisingly, there are may be some firewall issues cropping up with FaceTime. You may want to check your firewall settings, or talk to your ISP if you are having issues with missed FaceTime calls. This is not necessarily Apple’s fault – it’s the firewall and ISP issue. Apple has tried to make this as seamless as possible, but there will always be glitches.

Apple – Support – Discussions – MAJOR FACETIME PROBLEM – Blocked by 90% …

Per the above link, these port settings are unverified, but you should check to see if these ports are open if you’re having FaceTime issues:

(TCP?)
53
80 (normally open anyway for web)
443
4080
5223

UDP
16399-16472

(Thanks to Jon in the DMO chat room #deafmac for bringing this post to our attention!)

8 comments

8 Comments

Comments
Jun 24, 2010
11:55 am
#1 Kevin O :

Just tried it, I couldn’t get it to work. Apple need to take a lesson from Skype. Its a no brainier to get Skype working on a network. :D

Jun 24, 2010
1:46 pm

That make me feel like I’m on first time with iChat when it first introduce.

Jun 24, 2010
5:02 pm
#3 howser29 :

I had to adjust these a little to make them work for our firewalls, but we are having very good luck so far with the following ports. These are just best effort as I do not have any reference from Apple to go by.

UDP

16380 – 16475
10000 – 10100
3400 – 3500

Again, there may be more ports, and this could be too many, but we are connecting every time now.

Jun 25, 2010
10:01 am
#4 bob :

I’m not experiencing any firewall issues using Qik and fring/skype on my HTC Evo 4g phone on 4G or wifi networks. :)

Jun 25, 2010
2:23 pm
#5 genius :

My issue was not firewall related after all. I’d guess many FaceTime “firewall” issues are not firewall related. Check my next article for more info.

Jun 28, 2010
9:26 pm
#6 signhand :

will any chance somebody help me out with wifi setting home network? i am not familiar with wifi process which i never done it before. thanks in advance….

Sep 14, 2010
8:57 am
#7 faisal :

hi. i have iphone 4 and using Time Capsule. my facetime is not working. kindly inform how to set TCP/UDP on TC for facetime to work.
Thanks

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